FAQ
How do I get the ashes to you?
How do I get the ashes to you?
How do I get the ashes to you?
After you place your order online, I will mail a collection kit with instructions to you first class mail.
My mailing address is:
919 Cremation Jewelry
Attn: Amy Richardson
35 Allen Hill Rd.
Limington, ME 04049
How much ash do you need?
How do I get the ashes to you?
How do I get the ashes to you?
1/8 teaspoon of ashes can create several glass pieces. It is best to send the fine, powdery ash, rather than large particles.
Cost to mail ashes to 919 Cremation Jewelry is at the buyer's expense. No prepaid mailing labels are included.
can you mail cremated remains?
How do I get the ashes to you?
When will i receive my jewelry?
Yes, you can via USPS Priority Express mail.
Your completed order will be mailed Express and require a signature at the time of delivery.
$100 insurance is included. If you want additional insurance, please email me for a quote at: amy@919cremationjewelry.com
When will i receive my jewelry?
How do I know the jewelry contains my loved one?
When will i receive my jewelry?
After I receive your package, I will need 7-10 business days to complete your pieces.
How do I know the jewelry contains my loved one?
How do I know the jewelry contains my loved one?
How do I know the jewelry contains my loved one?
I have a systematic process I use from receipt to shipment to you. You will receive a "Certificate of Authenticity" with your completed piece guaranteeing your loved one's ashes are in that piece of jewelry.
How do I care for my jewelry?
How do I know the jewelry contains my loved one?
How do I know the jewelry contains my loved one?
-Remove before showering, swimming, exercising
-Apply perfumes/lotions before wearing jewelry
-Avoid sleeping with jewelry on
-When not in use, store in a clean, dry location
-Use a soft polishing cloth to clean
-Do not immerse in cleaners or chemicals to clean
can the glass break?
Are there discounts for large orders?
Are the settings handmade?
No, the glass will not break.
The glass is secured onto the setting with industrial grade epoxy to create an extremely strong bond.
Are the settings handmade?
Are there discounts for large orders?
Are the settings handmade?
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The settings used are not hand crafted. The glass piece containing your loved one's ashes is hand cut, designed, and then kiln fired. The glass is then set in the setting you choose resulting in your glass cremation jewelry.
Are there discounts for large orders?
Are there discounts for large orders?
Are there discounts for large orders?
Yes, I offer discounts for orders over $300. The more you order, the larger the discount.
Your Privacy Matters
Data collected
Only necessary personal information is collected in order to process your order and communicate with you.
*Your name and address are used for mailing purposes.
*Your phone number is put on the mailing label of the express mail package. Phone number may be used as a communication method regarding your order.
*Your email will be used as the primary method of communicating with you regarding your order.
How your personal information is collected
You, the customer enter your personal information in order to place your order and pay for your order
How collected data is used
Personal information is only used for the purpose of mailing your order and communicating with you. Data is not sold or distributed.
*Stripe processes payments made with a credit card
*PayPal processes payments made via PayPal.